UBA Puts Customers First, Introduces World Class Mobile Banking App
In demonstration of its commitment to deliver superior and innovative banking solutions to its customers, pan African financial institution, United Bank for Africa Plc, has announced the launch of a brand new mobile banking application with many user friendly features.
The new mobile app which comes with the biometric log-in feature for secure, personalized access is now available for download on Apple and Google Play App Stores.
The UBA Mobile Banking App has been tailor-made to enhance ease of banking by enabling customers to carry out their transactions without visiting a branch.
Other features of the app, highlighted by UBA’s Head of Digital Banking, Dr. Adeyinka Adedeji include: “a more interactive, user friendly interface, ATM/branch locator for easy access to the bank’s touch-points, easier airtime top up via direct selection of contacts from the phone address book, auto reminder for bill payments and recurrent transfers”.
He further stated that the app has fewer clicks, thereby allowing easier navigation and faster transactions. Customers using the One Time Password (OTP) can perform transactions of up to N200,000(Two Hundred Thousand Naira only). Also in a bid to maintain a closer relationship with its customers, UBA has introduced a round the clock live chat platform to the app.
The GMD/CEO UBA, Kennedy Uzoka was delighted with the launch of the new mobile app and said of it: ‘ UBA’s new Mobile Banking App demonstrates our resolve to provide unparalleled experience across all its channels It is in line with UBA’s vision to dominate Africa’s digital banking space’
United Bank for Africa (UBA) Plc is a leading Pan-African financial institution, offering banking services to more than fourteen million customers across over 1,000 business offices and customer touch points in 19 African countries. With presence in New York, London and Paris, UBA is connecting people and businesses across Africa through retail, commercial and corporate banking, innovative cross border payments and remittances, trade finance and ancillary banking services.