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Ochiedike claimed she opened a savings account with the bank at its branch at 21 Road, Festac while working with the mobile giant, MTN Nigeria.
She said she discovered when she checked her balance on October 11, 2012 that N315,228 which she was saving for her post-graduate studies had been withdrawn by someone in Enugu State.
An officer of the bank told her she had only a minimum deposit of N1,528 and that she could not make any further withdrawals.
“The Branch Manager told me if I had an SMS alert, it should have alerted me early enough, given the number of withdrawals made to my account,” Ochiedike told the court.
Her lawyer, Chimezie Chinaka, said in her statement of claim: “The non-provision of any sort of security measures by the defendant gave the predator the leverage he/she needed to harvest the claimant’s hard-earned savings for a very long time, until the claimant discovered it by accident, albeit too late.
“At the time the claimant entered into banker-customer relationship with the defendant, the defendant did not inform the claimant that it had abdicated its sacred role as the custodian of its customer’s funds.”
Ochiedike claimed she has suffered emotional stress, constant headache, depression and general body pains as part of the physical and psychological symptoms of what she has gone through in Keystone’s hands.
“Her present heath situation has seriously affected her job appraisal and prospects, given her frequent visits to the hospital,” her lawyer said.
But the bank denied any liability in the loss, and said Ochiedike’s claims are “misconceived, gold digging, frivolous and indeed a ploy to use the judicial process to amass unwholesome benefits.”