Africa’s global bank, United Bank for Africa (UBA) Plc has said that it’s Automatic Teller Machine (ATM) card can be used on any site, anywhere in the world.
The bank made the clarification in an email sent to customers by the Group Head, Marketing and Corporate Communications, Bola Atta following an earlier communication restricting the use of the card in certain sites.
The financial institution in the earlier mail sent to customers titled “we want you to transact safely”, disclosed that its customers can no longer use their ATM cards to fund some lifestyles including the purchase of jewelries.
The mail sent to customers on Thursday evening noted that the UBA debit and prepaid cards are now restricted from carrying out such transactions.
But the bank in the reversal of the policy said customers can now use their card on any site, anywhere.
The statement reads”
Dear Esteemed Customer,
In our relentless bid to continuously provide excellent services to our customers, we work hard to protect your transactions and Identity.
We recently sent you correspondence indicating that your cards would be protected from certain risky sites.
We have listened to you and have heard that this is not in line with your expectations. We have immediately made adjustments accordingly.
Please be informed that all sites have been unblocked and you can now transact on any platform globally that you would like to whilst we continue to provide surveillance on some high risk activity points to protect your transactions.
We apologise for any inconvenience caused and will continue to work hard to serve you better.